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Day 23: SELCO Bangalore
I met Grace, the MIT alum I had met in Hubli, at SELCO’s main office in JP Nagar. I always enjoy visiting SELCO. We talked with some people from the...
Day 20: Ujire Surveys Begin
We began our surveys with help from SELCO Lab employees and some students who are helping them out. The morning was spent going over the surveys. I...
The Importance of After Sales Service
Something we’ve learned out here in Pollachi is that warrantees are absolutely necessary. Every customer asks, “Does this come with a warranty?” or...
Day 17: Beginning the Inventory Experiment
This was an exciting day for Essmart. The inventory experiment begins (although on a very limited scale)! In the morning, we met with our students...
Day 15: Motorbike Riding and Surveying in Pollachi
Prashanth had contacted one of the local university’s placement offices to secure four Master’s students for our surveying. We met them at 9 am,...
Day 14: Road Trip! In 13 hours, Chennai –> Salem —> Coimbatore —> Pollachi
My train arrived around 7:30 am. Prashanth picked me up around 8:30 am, and we headed straight from the train station to Pollachi. The total trip...
